Unilever is hiring for AKAM – Modern Trade
Function: Customer Development
WL: WL1
Location: Multiple Locations
Reports to: KAM
Scope: Local
Terms & Conditions: Full-time
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
This role is responsible for the delivery of business targets and account Management for assigned MT account. This is achieved by the identification, development, and faultless execution of joint customer business plans. The role is responsible for the negotiation and implementation of commercial agreements. The objective is to build strong working relationships with customer to drive growth via strategic alignment and negotiations implementing Pay for Play.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Develop and build strong business relationship with customer
Play a leading role in negotiating, agreeing and executing fair and equitable trading terms to drive the annual business contract with customer
Develop, execute and monitor Customer Business Plan / Joint Business Plan for compliance
Deliver USG and customer profitability as per the assigned target for the Account
Sell and execute category plans / launches / initiatives / promotions with the customer while partnering with trade and shopper marketing category teams.
Manage business to minimize friction / channel conflict with other channels/functions
Lead the monthly/ quarterly forecasting process aligning with the Customer Marketing, Sales team and Customer
P&L delivery and keeping a close watch at customer contribution
Implement merchandising/visibility standards across all categories to Win in store and maintain Perfect store compliances.
Develop the MT strategy to drive profitable growth with customer
Take tactical and timely decisions to counter/ pre-empt competition’s moves
Prepare a monthly plan for the account to achieve category-wise and SKU-wise volume targets
Ensure timely revision of Perfect Store KPIs and One Pagers for On Shelf Availability, Shelf Share, Visibility, and merchandizing standards with the help of Shopper marketing Teams.
Coordinate with Unilever Supply Chain and Store Operations to ensure timely stock replenishment and manage operational issues at run time.
Ensure category leadership for through robust plans & superior execution
Co-create JMFG’s with Customer and Shopper Marketing teams.
WHAT YOU NEED TO SUCCEED
Experiences
Minimum bachelor's degree is required, candidates with MBA will be preferred
At least 4 years of sales experience. Account management experience will be additional advantage
Skills
Key Account Management
Ability to manage and foster key relationships
Customer P&L Management
Proven ability to negotiate in complex circumstances
Possesses advanced analytics capabilities for business and category reviews
Excellent presentation and communication skills
External orientation and awareness of competition's behaviors
Possesses an innovative approach to problem-solving
Exhibits digital acumen and understanding
Leadership
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.