Job Description
Job Summary:We are seeking a detail-oriented and proactive Accounts Receivable and Collections Specialist to manage the accounts receivable processes, ensure timely collections, and maintain strong customer relationships. The ideal candidate will possess excellent communication skills, strong analytical abilities, and a commitment to maintaining financial accuracy.Key Responsibilities:1. Accounts Receivable Management:Process and post customer payments accurately and in a timely manner.Reconcile accounts receivable ledgers to ensure all payments are accounted for and properly posted.Generate and distribute invoices, account statements, and credit memos.2. Collections:Monitor accounts to identify overdue payments and take appropriate action to recover outstanding balances.Contact customers via phone, email, or mail to follow up on past-due accounts.Negotiate payment plans and terms, if necessary, while maintaining customer relationships.3. Reporting and Documentation:Prepare regular reports on aging accounts, collection activities, and key performance metrics.Document all collection efforts and maintain organized records for audit and compliance purposes.4. Customer Relations:Respond promptly and professionally to customer inquiries regarding billing and payment issues.Resolve disputes or discrepancies by collaborating with internal teams, such as sales or customer service.5. Process Improvement:Identify areas for improvement in the accounts receivable and collections processes and recommend solutions.Ensure compliance with company policies, industry regulations, and accounting standards.RequirementsQualifications:• Bachelor’s degree in Accounting, Finance, or a related field (preferred).• 1-2 years of experience in accounts receivable and collections.• Strong knowledge of accounting principles and familiarity with ERP systems and accounting software.• Proficiency in Microsoft Excel and other Office Suite applications.• Exceptional attention to detail and accuracy in financial transactions.• Excellent verbal and written communication skills.• Ability to handle multiple tasks, prioritize effectively, and meet deadlines.• Customer-focused attitude with the ability to maintain positive relationships under challenging circumstances.Shift Timings: From 6 PM to 3 AM.
