Description :
Manage and nurture relationships with existing clients, ensuring high levels of customer satisfaction.
Identify new business opportunities and drive revenue growth through upselling and cross-selling.
Develop and execute account management strategies aligned with business goals.
Serve as the primary point of contact for key clients, addressing inquiries, issues, and concerns in a timely manner.
Work closely with internal teams (sales, technical, customer support) to ensure seamless service delivery.
Negotiate contracts and agreements to maximize profit while ensuring customer retention.
Monitor industry trends and competitive landscape to identify opportunities for business expansion.
Provide regular reports on account performance, revenue growth, and customer engagement.
Requirements
Manage and nurture relationships with existing clients, ensuring high levels of customer satisfaction.
Identify new business opportunities and drive revenue growth through upselling and cross-selling.
Develop and execute account management strategies aligned with business goals.
Serve as the primary point of contact for key clients, addressing inquiries, issues, and concerns in a timely manner.
Work closely with internal teams (sales, technical, customer support) to ensure seamless service delivery.
Negotiate contracts and agreements to maximize profit while ensuring customer retention.
Monitor industry trends and competitive landscape to identify opportunities for business expansion.
Provide regular reports on account performance, revenue growth, and customer engagement.
Benefits
Manage and nurture relationships with existing clients, ensuring high levels of customer satisfaction.
Identify new business opportunities and drive revenue growth through upselling and cross-selling.
Develop and execute account management strategies aligned with business goals.
Serve as the primary point of contact for key clients, addressing inquiries, issues, and concerns in a timely manner.
Work closely with internal teams (sales, technical, customer support) to ensure seamless service delivery.
Negotiate contracts and agreements to maximize profit while ensuring customer retention.
Monitor industry trends and competitive landscape to identify opportunities for business expansion.
Provide regular reports on account performance, revenue growth, and customer engagement.