Account Manager

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the team
You will get to be part of a dynamic and autonomous team from Careem veterans to new tigers who joined on a mission to build Careem Food all aligned on the same values of ownership, shooting to the moon and being of service to customers, partners, colleagues, and captains.

What you'll do

• Acquisition: Collaborate with sales function to acquire restaurant partners in Dubai and Abu Dhabi
• Growth: Support and help in creating plans to grow business of assigned accounts
• Account Management: Full ownership, be the main point of contact for the assigned accounts
• Analysis: Utilize data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment
• Merchant NPS: Collaborate with merchants and internal teams to fix experience components
• Partner with internal teams: Collaborate closely with Supply, Finance, Marketing and business development to ensure meeting the growth objectives.

What you'll need

• Fresh to 2+ years experience in sales or account management
• Bachelor’s Degree in a relevant discipline
• Proficiency in Microsoft office, Excel and similar tools.
• Commitment to improving lives, delivering top-tier customer service, and aligning with core values—bold, focused, agile, and collaborative.
• Proven success in direct and channel sales, with strong deal-closing ability.
• Prior experience of working in the food & beverage industry.
• Highly motivated “hunter” mindset, with a drive to develop new business opportunities..
• Strong team player with cross-functional and cross-regional collaboration skills.
• Excellent written and verbal communication skills.
• Strong analytical skills and ability to make meaningful business decisions.
• Ability to meet tight deadlines and leveraging technology-driven solutions to tackle challenges effectively.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.