SPA & Recreation Manager

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Explain services, treatments, and procedures;
• Mediate and resolve client issues;
• Work cooperatively with the entire Spa team to ensure a consistent quality of experience for all clients;
• Making confirmation calls;
• Booking appointments for Spa accurately through phone, in person, and through emails;
• Checking voicemails/emails and returning messages promptly;
• Checking out guest and research purchase orders;
• Greeting clients with a friendly smile and demeanor;
• Answer Phones 100% of the time during business hours.

Requirements:

• Must be able to multi-task in a busy environment;
• Self-directed and detail oriented;
• Professional telephone and email etiquette;
• Previous hospitality experience a plus;
• You must be available to work weekends, holidays, and some evenings;
• Punctual, reliable, and confident;
• Excellent communication skills;
• Enjoys working with people;
• Can stand for up to 8 hours a day.

Your experience and skills include:
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collectively as part of a team
Add diplomas/certifications required if needed

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.