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Job Description

  • Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs
  • Answer all customer calls and email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction
  • Support sales staff by completing and processing orders and keeping senior staff informed of any issues with delivery
  • Ensure the sales team is on track to meet month-end goals and share innovative lead-generating ideas
  • Provide all necessary data to senior management upon request and coordinate meetings between departments
  • Make travel arrangements for the sales team and the senior support staff when needed
  • Establish active communication and engagement with all other departments to help out where necessary
  • Collaborate effectively with the sales team by creating and issuing sales tracking documentation upon request



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