Job Description
About the job Sales Specialist
About Us: OSOS is a leading provider of innovative ERP and Software Business Applications, empowering businesses to optimize their operations and drive growth. We are seeking a dynamic and results-driven Sales Specialist to expand our presence both locally and internationally.
Job Summary:
We are seeking a highly skilled Sales Specialist with a strong background in technology solutions sales to join our team. The ideal candidate will focus on driving sales for ERP and software products, managing client relationships, and ensuring seamless contract renewals and customer succession planning. This role requires expertise in selling technology solutions, strategic thinking, and a customer-centric approach.
Key Responsibilities:
- Sales and Business Development:
- Identify and pursue new sales opportunities to meet and exceed revenue targets.
- Build and maintain a robust sales pipeline through prospecting, networking, and customer engagement.
Customer Relationship Management:
- Develop and nurture long-term relationships with clients to ensure customer satisfaction and loyalty.
- Act as a primary point of contact for customer inquiries, providing timely and effective solutions.
Renewal Handling:
- Proactively manage contract renewals, ensuring timely communication and negotiation to retain customers.
- Identify opportunities to upsell and cross-sell during the renewal process to maximize customer value.
Customer Succession Planning:
- Strategize and implement succession plans to ensure business continuity in client accounts.
- Collaborate with internal teams to provide a smooth transition for customers, addressing potential challenges effectively.
- Market Research and Insights:
- Stay updated on industry trends, competitor activities, and market dynamics to identify opportunities and threats.
- Provide feedback to the marketing and product teams for continuous improvement.
Reporting and Documentation:
- Maintain accurate records of customer interactions, sales activities, and contract renewals in CRM systems.
- Prepare and present regular sales performance reports to management.
Qualifications:
- Bachelors degree in business, Marketing, or a related field.
- 1+ years of experience in sales, account management, or a similar role.
- Proven track record of meeting or exceeding sales targets.
- Strong negotiation, communication, and interpersonal skills.
- Proficiency in CRM software and MS Office Suite.
- Ability to manage multiple tasks and work effectively in a fast-paced environment.
Preferred Skills:
- Experience in renewal management and succession planning is highly desirable.
- Familiarity with [CRM-Salesforce or other CRM/ERP tools].
- Strategic mindset with problem-solving capabilities.
- Opportunities for career growth and advancement.
