As Sales & Marketing Coordinator, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As a Sales Coordinator, I will play a crucial role in supporting the Director of Sales & Marketing. This position involves handling a variety of administrative tasks, coordinating high-end events, and ensuring exceptional communication with guests and trade partners. I will contribute to the seamless execution of sales processes and enhance the brand’s prestigious image.
Administrative Support:
- Provide comprehensive administrative support to the Sales & Marketing Director, including preparing high-quality sales documents such as proposals, contracts, and event orders.
- Maintain and organize digital and physical sales files, ensuring accuracy of the sales Database.
- Draft and manage written correspondence, including contracts, reports, and offers, ensuring all documentation is precise and professional.
Client and Partner Relations:
- Serve as the primary liaison for trade partners, responding to inquiries and requests via phone, email, and other communication channels with efficiency and professionalism.
- Promote brand awareness internally and externally, reinforcing our luxury image and high standards of service.
Event Coordination:
- Assist in planning and executing site inspections, familiarization trips, and other sales-related activities to showcase our resort’s offerings.
- Review and manage group and event requests, preparing detailed bids and coordinating event logistics to ensure a seamless experience for clients.
- Support the Sales & Marketing Director in preparing event contracts and related documentation.
Brand and Internal Collaboration:
- Assemble and distribute information packages, including brochures and promotional materials, to support sales efforts and enhance the resort’s visibility.
- Collaborate with various departments to ensure smooth execution of sales processes and events, aligning with the resort’s standards.
Preferred Qualifications and Skills:
- Professional demeanor with a positive attitude and exceptional interpersonal skills.
- Strong command of English, both written and verbal, with the ability to communicate clearly and professionally.
- Proven experience in administrative roles, preferably within a luxury hospitality.
- Detail-oriented with excellent organizational skills and the ability to manage multiple tasks efficiently.
Professional Standards:
- Adhere to all resort policies and procedures, maintaining a clean and professional appearance at all times.
- Ensure confidentiality of proprietary information and protect resort assets.
- Exemplify exceptional guest service by anticipating and addressing guest needs with genuine appreciation and warmth.
- Comply with quality assurance standards and contribute to a positive and collaborative work environment.
Qualifications
To execute the position of Sales & Marketing Coordinator, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent in a Hospitality, Marketing, Hotel or Business Management and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I have social media channel management experience.
- I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.
The above is intended to provide an overview of the role and responsibilities for a Sales & Marketing Coordinator at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
