Risk Middle Office (Omani Nationals Only)

Key responsibilities

• CBC
• Raise the CBC request for submission to the CBC team
• Educate and coordinate the teams with the documents requirements for the risk process
• Third parties
• Raise the CBC request for submission to the CBC team
• Follow up with engagement team for independence and training completion confirmations.
• Raise the third-party CEAC
• CEAC
• Raise the CEAC (client and engagement)
• Guide the team on the CEAC process 
• Document retention
• Maintain electronic files with all Risk Management-related documentation for each opportunity and engagement on Collector.
• Ensure compliance with document retention protocols.

Knowledge/technical skills

• Sentinel, CBC, CEAC, CollectoR, 
• Procedures on client, third party and engagement onboarding 
• Engagement Contract Review Consultation Policy
• Document retention policy

Interpersonal skills

• Excellent team worker
• Ability to work efficiently and effectively under pressure to meet tight deadlines.
• Strong oral and written communication skills

SLAs

• To be defined for each key responsibility

Resources

• Global Quality & Risk Management Manual (GQ&RMM)
• GQ&RM websites
• Policy alerts, memos and guidance issued by Risk Management
• Global Risk alerts
• Regulatory and QPR reviews

Grievance Handling and Escalation Process

• Any issue should be discussed with the Middle office Manager, Head of Operations, and the Risk Management Partner