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Job Description

About the job Operations Manager (Hypermarket)
  • Min 7 to 10 years experience in Hypermarket.
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting and training employees.
  • Maintains store staff job results by coaching, counselling and disciplining employees: planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
  • Identifies current and future customer requirements by establishing report with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services maintaining inventories.
  • Reviewing merchandising activities; determining additional needed sales promotion; studying market trends with commercial team.
  • Market merchandise by studying advertising sales, promotion and displays plans; analysing operational and financial statements for profitability ratios.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintains operations by initiating, coordinating personnel policies and procedures.
  • Contribute to team effort by accomplishing related results as needed.
  • Maintain all store maintenance requirement and managing their manual maintenance contract with dedicated team of maintenance.


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