Job Description
Leadership
- Build teamwork and enhance the team’s commitment to their work and the hotel.
- Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources.
- Achieve a record of success in recruiting, interviewing and hiring people.(“Getting the right person in the right job”)
- Communicate the vision and brand personality to the team and ensure it is integrated in the department’s business practices.
- Actively and successfully train people for current assignments and future growth.
- Set and communicate high performance standards.
- Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
- Ensure all employees under your supervision are scheduledin accordance with business needs.
Budgeting and Finance
- Prepare the annual business plan for all F&B outlets.
- Monitor the outlets’ budget and proactively implement corrective action where necessary.
- Control cost whilst ensuring guests get value for money.
Communication
- Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
- Conduct regular brief, concise, well prepared departmental meetings and ensure follow-up.
Other
- Adjust to changes in job requirements and the hotel’s operational strategies to meet business needs.
- Maintain an efficient and effective administrative system.
- Continue professional development by self-directed learning and participation in company sponsored training programs.
- Keep abreast of developments affecting your field of expertise.
Technical Expertise
1.Plan and recommend replacement of FF&E and OE in accordance with needs and available budget.
2.Attain the highest banquet yield achievable.
3.Ensure the correct implementation of all cash-handling procedures in the departments under your supervision.
4.Ensure banquet, buffet set-up and banquet function themes are creative and in accordance with the hotel’s image.
5.Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
6.Work together with Marketing Communications to achieve high impact exposure of the hotel’s F&B facilities in the market.
• Bachelor's degree.
• 5+ years experience in Hotels.
• Computer literate in Microsoft Window applications required.
• Strong interpersonal, communication, and problem-solving abilities.