Credit Supervisor

Do you picture yourself as a Credit Supervisor? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.

We are looking for a Credit Supervisor to oversee the credit control function, ensuring the timely and accurate processing of credit transactions, and maintaining a high level of customer satisfaction. The successful candidate will have excellent analytical and communication skills, and be able to work effectively with internal stakeholders.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Manage and supervise a team of credit controllers to ensure efficient and effective credit control processes.
• Analyze credit reports, invoices, and other financial documents to identify potential issues and take corrective action.
• Investigate and resolve credit disputes and discrepancies in a timely and professional manner.
• Develop and implement strategies to minimize bad debt and improve cash flow.
• Collaborate with other departments (e.g. sales, revenue management, accounting) to ensure seamless integration of credit processes.
• Maintain accurate and up-to-date records of all credit transactions and accounts.
• Provide regular reporting and analysis to management on credit performance.
• Develop and implement training programs for credit controllers to ensure knowledge sharing and best practices.

What do we need from you?

• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum 3 years experience in a similar credit control or supervisory role in the hospitality industry.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in MS Office, particularly Excel.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and accuracy.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?