Job Description
Purpose & Overall Relevance for the Organization:
To execute the order book of various customers by ensuring sales demand will be fulfilled on time and in full delivery of sales orders.
Key Responsibilities:
- Ensure on time execution of customer deliveries against commercial requirement and commercial prioritization.
- Support on day-to-day activities to ensure on time execution of customer deliveries.
- Take the responsibility to coordinate daily delivery arrangements for Retail stores, wholesales and subsidiaries.
- Maintain the order book to reflect the latest range and master data changes.
- Contribute and pro-actively process all order book requests initiated by Sales team & Customer Service.
- Support order book invoicing with respect to guideline & perform regular checks.
- Generate reports on timely basis to the stakeholders with order book updates.
- Coordinate with the warehouse to ensure on time order book execution.
- Proactively contribute to bring efficiency in processes and any process improvement.
KPI’s:
- OTA/COTA – On time availability
- OTIF/COTIF - On time execution
- Accuracy of order book
- On time execution
Key Relationships: Local: Daily basis - interaction mainly with internal stakeholders (SCM, CS, Sales, Finance. 3PL, Warehouse)
Knowledge, Skills and Abilities:
- Knowledge of Supply Chain and/or Logistics
- A high level of problem solving ability
- Superior attention to detail and accuracy
- Team player with high planning, organizing and reporting abilities.
- Excellent communication skills
- Ability to contribute to a team environment where performance is measured
- Fast learner with ability to work independently
- Experience in working under pressure to meet deadlines and conflicting priorities
- Strong Microsoft Office skills are essential, Proficient in excel.
- SAP knowledge (Sales & Distribution module an added advantage)
- Fluency in English and Arabic is an advantage.
Requisite Education and Experience / Minimum Qualifications:
- Degree from an accredited college or/and university.
- 2+ years of experience working in a supply chain environment, preferably in apparel/fashion/shoes industry/FMCG.
