Sales Specialist - Back Office

As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality.

Your career is a journey, and how you travel makes a difference.

It's time to make a move. Join our flow.

As a global elevator and escalator industry leader, KONE believes in improving performance through inspiring, engaging, and developing our people. Being a part of a global network of people, we are looking for a unique individual who would leverage working in a culture that fosters innovation and empowers individuals to make a difference.

Reporting directly to the Sales Manager – New Building Solutions, we are looking for an energetic and enthusiastic Sales Specialist – Back Office based in our Casablanca office. A Sales Specialist Back Office at KONE for New Building Solutions supports the sales team by preparing proposals, managing customer data, coordinating with internal departments, conducting market analysis, and handling sales administration to ensure smooth project execution.

This is a unique opportunity to join a team of professionals who thrive to drive service contract sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

What you will do:

• Prepare, review, and tender customer proposals based on the input received.
• Maintain good business relationships with customers to conduct needs analysis, relay product information, and provide technical specifications and quotations.
• Support sales team and manager to achieve sales targets by identifying new opportunities, revising tenders, and contacting customers.
• Ensure CRM management by creating new Leads and accounts.
• Analyze low to medium-complexity RFQs, interpret requirements, and create specifications based on the appropriate KONE Product to meet the customer needs.
• Support on public project submission and tenders.
• Analyze, quote, and communicate financier offers to our customers and follow up with the decision-maker to increase Orders.

Keys to success?

• Bachelor’s degree in electrical engineering, or Industrial Automation
• Minimum 3 years of experience in a similar position, ideally in a multinational environment
• Proven experience in industrial product sales
• Proficient in SAP and MS Office suite (Word, Excel)
• Excellent written and verbal communication skills
• Trilingual: French, Arabic, and English
• Strong team player with commitment and openness to new ideas

What do we offer?

• Great dynamic team promoting a collaborative environment.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• An engaging job with a position description and clear targets.
• Regular feedback through performance discussions.
• Opportunities for individual development.
• Mentoring and coaching programs.
• Flexibility, trust, and respect.
• Value-based culture, behaviors, and ethics.
• Sustainability and innovation.
• Working for a successful organization.

When applying please upload an updated copy of your CV to your application.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers