Sales Operations Team Leader

About US:

Join our dynamic Sales Operations team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!

As part of our company´s growth, ARROW Morocco is strengthening its teams and is looking for a Sales Operations Associate Team Leader,

PLEASE ATTACH YOUR RESUME IN ENGLISH

What you will be doing at ARROW:

As a Sales Operations Team Leader, your role will be diverse and essential to our operations. In this management role, you will support mainly our teams, who work with Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:

• Leading a team who will be preparing sales quotations and maintaining customer price data essential for no-touch automated loading of sales orders
• Provide clear direction and guidance to team members,
• Identify and address team member training needs,
• Facilitate open and effective communication within the team,
• Collaborate with team members to find creative solutions to challenges,
• Allocate resources effectively to optimize project outcomes,
• Report regularly on team progress and key performance indicators.
• Organizes team activities and interfaces with other teams to ensure operational services to customers and business team met internal & external customer services levels and operational KPIs. 
• Implement service and team strategy plans and goals in collaboration with other teams/customers.
• Coaching & Team Training
• Review business performance metrics, provides governance and resolution support 
• Implement and drive documentation and reporting of key metrics and results

Who are we looking for?

• Proven experience in a leadership or supervisory role, at least 5 years of experience
• Strong interpersonal and communication skills,
• Ability to motivate and engage team members,
• Excellent problem-solving and decision-making abilities.
• English in advance level, additional language is an asset.

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What is in it for you?

• Full Permanent contract,
• Social advantages: CNSS, CIMR, Health insurance,
• Very good working atmosphere in a team of passionate collaborators,
• Work culture where you can make an impact,
• Dynamic environment with a friendly work atmosphere,
• Interesting career development opportunities in a quickly growing environment,
• Working within an international organization, recognized worldwide in its sector.

Do you see yourself as our future colleague? If yes – send us your application.

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.

Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.

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