Sales Manager

Report to: General Manager Sales

Sales Responsibilities

• Encourage team members to develop and maintain good working relationships with designated users and contractors.
• Enhance coordination with the Proposals Department to ensure that all the quotations are submitted on time in accordance with the company policies.
• Supervise Sales engineers in their follow up with the contractors for all the allocated quotations.
• Achieve all sales target by closing deals and selling products with the team members.
• Review and evaluate sales visits to customers and end users to ensure that their requirements were met to their satisfaction.
• Review the sales results with the Area Sales Manager on a monthly basis and report action taken to rectify any adverse variances.
• Review and supervise weekly sales visit report in order to update and discuss the future course of action with all team members.
• Review all data of CRM on a regular basis.

Customers Satisfaction

• Ensure all customers are treated professionally and satisfied with the Sales Services
• Attend to customers’ enquiries to ensure customer satisfaction.
• Control and supervise the sales engineers’ follow up with the customers on quoted jobs and provide feedback.

Leadership

• Lead all of Sales team members to achieve all company objective.
• Manage, supervise, motivate all team members. 

HSE

• HSE policy and procedure awareness between all team members accordingly

SPAN OF Communication

•  Internal: President Director, Sales Engineers, Sales Coordinator, Accounts, IT, Sales & Admin staff, Maintenance and Stores Departments
• External: Customers, couriers, and suppliers

Job relevant information (BOUNDARIES & DECISION-MAKING AUTHORITY)

• The job holder is responsible for their scope of work.