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Operations Coordinator - ATM network

- Euronet – EFT Segment
- Morocco

Today 2025/04/22

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Job Description

Coordinating local providers and centralized services
Uptime monitoring, improving the uptime and meeting Objectives
Service providers and internal KPIs monitoring
SLA monitoring and ensuring its reflection in invoice reductions
Regular reporting ( service providers KPIs, internal reporting)
Regular review of service performance with local providers
Incidents resolution
ATM installations (system definition and support onsite)
Onsite visits
Cost control (invoices control, credit notes, reporting, etc)
Coordination with internal services
Developing strategies towards ATM availability improvement, failure avoidance, revenue increase and cost optimization.
Process improvements, documentation and manual preparation
Project management, testing and supporting implementation

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