The Inside Sales Specialist with French role will be part of Arrow Education Services Division - EMEA Education Sales Team that consists of several specialists including Account Management/ Sales and Sales Support / Internal Sales positions. They are currently looking for new individual to join them. The atmosphere in this close-knit team is inspiring, friendly, and supportive.
What You'll Be Doing
Build an effective communication & relationship with customers.
Qualify and respond to inbound lead inquiries.
Outbound new business prospecting.
Vendor programs knowledge management.
Sales Forecast maintenance.
Training schedule selection approval.
Coordinate division of labour with local sales team in managing account activities and processes.
Analyse and resolve client queries in accurate and timely manner.
Maintain positive working relationship with clients for business growth.
Develop account management plan to meet business objectives.
Provide excellent customer service to ensure customer satisfaction.
Execute and manage assigned work within allotted timeline and budget.
Work closely with Education Delivery Team (training coordinators) and Sales Support.
What We Are Looking For
Bachelor’s/Master’s degree or High school graduate with equivalent related sales experience.
Languages: Fluent French (at least C1) and good English (at least B2 / C1 level).
Developed knowledge and skills through formal training or considerable work experience.
Previous sales and prospecting experience.
Demonstrated ability to influence and to interact at multiple levels of an organization.
Customer service excellence (customer focus).
Works within established procedures with a moderate degree of supervision.
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
Strong verbal and written communication in both French and English.
It would be nice if you also have
IT Sales/Customer Service / Sales Support Experience.
Interest in new technologies.
Independent, self-motivated with a hardworking and proactive approach.
What’s In It For You
Unique possibility to start and develop your career in the sector of new technology.
Lots of opportunities to learn and acquire new experience.
Using foreign languages and new technology solutions on daily basis.
Private medical healthcare.
My Benefit program membership.
Fantastic working culture where you can make an impact.
Nice office facility in an easy-to-reach location.
Friendly work atmosphere.
Work Arrangement
Hybrid – 3 days in office
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