Food & Beverage - Host / Hostess

Food & Beverage - Host / Hostess

Job Description

Offer consistently professional, friendly, warm and engaging service Welcome Guests to the assigned outlet, receive and conduct Guests to tables, ensure that they are attended to and be available for them at all times as a point of contact Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner Set up the outlet prior to the business hours along with the service team Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables Observe the cleanliness and maintenance of the outlet and the entrance area Assure the well-being of all Guests by maintaining a close, friendly, yet discrete contact Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a Guest requests Contribute in setting up the outlets database Reassure the Guests’ satisfaction upon their departure Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment Comply with the hotel environmental, health and safety policies and procedures

Skills

You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the French and English languages, both spoken and written. Multiple language ability is considered as additional advantage.
The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude
and a great smile, be smart in appearance and well groomed, while possessing following additional
competencies:
Job Location Marrakech, Morocco Department Food & Beverage Residence Location Morocco Department: Food & Beverage Experience: 1 - 2 Years of Experience Department: Food & Beverage Department: Food & Beverage Department: Food & Beverage Department: Food & Beverage Department: Food & Beverage Department: Food & Beverage Experience: 1 - 2 Years of Experience Department: Food & Beverage Department: Food & Beverage Department: Food & Beverage Department: Food & Beverage Department: Food & Beverage Department: Food & Beverage Experience: 1 - 2 Years of Experience Department: Food & Beverage