Managing all food and beverage operations, including restaurants, bars, meeting & events, and in room dining.
Developing and implementing strategic plans including PR, marketing and sales initiatives to achieve revenue and profitability targets.
Ensuring high standards of food and beverage quality, presentation, and service.
Training, mentoring, and supervising staff to deliver exceptional customer service.
Creating and maintaining menus that reflect current culinary trends and meet guest preferences.
Monitoring inventory levels and managing ordering to minimize waste and maximize profitability.
Implementing and enforcing health and safety protocols to ensure compliance with regulations.
Handling guest feedback and resolving any issues or complaints promptly.
A successful Food and Beverage Manager will have a blend of technical knowledge, leadership abilities, and personal attributes. Key skills include:
Leadership - ability to lead and manage a diverse team, ensuring high performance and motivation.
Customer service - exceptional skills in delivering outstanding guest experiences and receiving feedback.
Communication - strong verbal and written communication skills for interacting with fellow colleagues , guests, and stakeholders.
Organizational skills - proficiency in managing budgets, schedules, and inventory effectively.
Team management - expertise in training and developing staff, performance management, and effective rostering.
To be considered for the role of Food and Beverage Manager, you’ll possess the following qualifications:
Minimum of 2 years of relevant experience in food and beverage top management.
Proven track record of success in a similar role.
In-depth knowledge of food and beverage menu items, including wine, spirits, and cocktails.
Basic math proficiency for handling transactions and managing budgets.
Flexibility in work schedule, including evenings and weekends.
Passion for the hospitality industry and crafting enriching experiences for customers.