Strategic Planning
Develop and implement operational strategies to enhance network performance and reliability.
Align O&M goals with overall business objectives.
Network Management
Oversee the maintenance and operation of fiber optic networks.
Ensure optimal performance and uptime of the transmission network.
Team Leadership
Manage teams responsible for network maintenance, including technicians and engineers.
Foster a culture of safety, quality, and continuous improvement.
Budget Management
Prepare and manage the O&M budget, ensuring efficient allocation of resources.
Monitor expenses and identify cost-saving opportunities.
Performance Monitoring
Establish KPIs to evaluate network performance and team efficiency.
Implement monitoring tools to track network health and service quality.
Vendor Management
Collaborate with suppliers and contractors for equipment procurement and maintenance services.
Negotiate contracts and ensure compliance with service level agreements (SLAs).
Regulatory Compliance
Ensure operations comply with industry regulations and standards.
Stay updated on changes in regulations affecting network operations.
Crisis Management
Develop and implement disaster recovery and business continuity plans.
Lead response efforts during network outages or emergencies.
Technical Expertise
Strong knowledge of fiber optic technology and transmission systems.
Familiarity with network monitoring and management tools.
Leadership Skills
Proven ability to lead and motivate teams.
Strong decision-making and problem-solving skills.
Project Management
Experience in managing projects related to network deployment and upgrades.
Ability to prioritize tasks and manage multiple projects simultaneously.
Communication Skills
Excellent verbal and written communication skills.
Ability to collaborate with cross-functional teams and stakeholders.
Educational Background
A degree in telecommunications, engineering, or a related field is often required.
Relevant certifications (e.g., PMP, ITIL) can be advantageous.