Software Business Analyst

GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a QA Analyst who will conduct needs analysis and determine the requirements of a project, document them, and communicate them clearly to all stakeholders.Encourage the identification of areas that need updating or re-engineering, and provide alternative solutions.

Duties & Responsibilities:

• Investigate and analyze business activities by using ICT resources and typically take the lead role in:
  • Business Analysis Planning and Monitoring
  • Eliciting requirements
  • Requirements Management and communication
  • Requirements Gathering and Analysis
  • Solution assessment and validation
• Help the product owner establish user stories from the requirement models created during business analysis, defining Content of Sprint, understanding the project plans and articulation of roles, goals and timelines, and conducting detailed requirements analysis and quality EPICs/User story documentation.
• Groom the backlog in coordination with the Product Owner, Product Manager, and the rest of the product team, by considering purpose, organizing and prioritizing user stories, and splitting epics into user stories.
• Conduct Research & Development practices, processes, and tools to understand and enhance the Business Model & Ecosystem, and to ensure the company’s competitive intelligence and anticipation & responsiveness to disruptive competition.
• Standardize the communication using specific terminology between the clients and the developers, while documenting the client’s direction, structure, business processes, business needs/requirements as part of requirements gathering.
• Be involved in reviewing the QMR (Quality Management Review) and audit observations in order to accurately and efficiently execute test plans for sanity checks, assemble and document all test results, and clear out issues related to business as usual maintenance and support.
• Perform root cause analysis to implement appropriate solutions and build quality from the source, and work proactively and detect pain points through analyzing the processes and identifying specific patterns.
• Help the team to get a better grasp of the project and where it fits within the organizational strategy, and facilitate the creation of ICT solutions, and identify areas for improvement.
• Train and support end users, professional services team members, Quality Assurance and Development teams. 

• University degree (BS) in MIS or Computer Science or Business Management with extensive experience in Solutions Provider industry.
• Working knowledge of Agile Methodology, and good grasp of the different tools and techniques available for Agile.
• Ability to comprehend in-depth business knowledge & terminologies, and to recognize and prioritize business value.
• Capacity to identify and write different test scenarios, test cases and execute them.
• Knowledge of software development lifecycle (SDLC).
• High curiosity and eagerness to learn
• Good reason and ability to logically process data
• Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.
• Ability to interact professionally with a diverse group, executives, managers, and subject matter experts.