Senior Learning and Development Officer – Beirut, Lebanon

Human Resources, Learning & DevelopmentSenior Learning and Development Officer – Beirut, LebanonRole Summary: The Senior Learning and Development Officer is responsible for designing, implementing, and evaluating training and development programs that enhance employee skills, knowledge, and performance. This role focuses on aligning L&D initiatives with organizational goals, driving employee engagement, and fostering a culture of continuous learning.Location: Beirut, Lebanon Business Industry: Express, Freight & Logistics Reporting to: HR ManagerPrimary Duties and Responsibilities:Learning and Development Strategy • Develop and execute L&D strategies in alignment with the company’s objectives and employee growth needs. • Conduct training needs assessments to identify skills gaps and organizational requirements. • Stay updated on industry trends and best practices to ensure innovative and effective training solutions.Training Program Design and Delivery• Design, develop, and deliver engaging training programs, workshops, and e-learning modules. • Create customized training materials and manuals tailored to the needs of various departments. • Partner with external training providers and consultants to enhance learning opportunities.Performance Enhancement• Collaborate with managers to ensure training programs address team and individual performance gaps. • Develop coaching and mentoring initiatives to support employee career progression. • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.Talent Development• Implement leadership and management development programs to prepare employees for future roles. • Support succession planning by identifying high-potential employees and designing targeted development plans.Learning Culture• Promote a culture of continuous learning and self-development across the organization. • Drive engagement in L&D programs by communicating their value and benefits effectively.Reporting and Analytics• Track and report on training activities, completion rates, and outcomes. • Analyze data to measure the ROI of training programs and identify areas for improvement.Qualifications and Skills:Education and Experience • Bachelor’s degree in Human Resources, Organizational Development, or a related field (Master’s degree preferred). • 5+ years of experience in Learning and Development or a related HR function.Skills• Expertise in designing and delivering impactful training programs. • Strong knowledge of adult learning theories, instructional design, and training methodologies. • Proven ability to manage multiple projects and meet deadlines. • Exceptional facilitation and presentation skills. • Excellent communication and interpersonal skills to engage employees at all levels. • Proficiency in using Learning Management Systems (LMS) and e-learning tools (e.g., Articulate, Adobe Captivate). • Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint).Personal Attributes• Strategic thinker with attention to detail. • High emotional intelligence and cultural awareness. • Self-motivated with a passion for developing others.