Company Description
The Company:
Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 34 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.
What are we looking for:
We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.
What we offer:
We offer within our pleasant family environment, great opportunities to learn and grow, we offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!
Job Description
The role:
Logistics Instant Execution Coordinator
Summary of the role:
Responsible for the optimal (cost-effective timely, quality service...) execution of assigned instant coffee shipments/deliveries from origin to destination. Work closely with head office, shippers, clients & service providers (banks, shipping lines, warehouses, forwarders, local agents...) towards that end
Responsibilities:
Inbound
- Work with traders on position follow-up and any commercial issues with shippers
- Send shipping instructions to shippers (suppliers) in due time
- Place booking with shipping lines where required & ensure internal database (SOL/Cargoo) accuracy
- Follow-up on sample results where required and update internal database accordingly
- Process shipping documents (including upload onto system) and payment to shippers
- Issue landing instructions to related warehouses accordingly
- Issue and follow-up on potential Weight Claims
- Liaise closely with shippers, shipping partners & end Clients where relevant to deliver the best services
- Check all assigned service invoices to approve the costs
- Check stocks in assigned warehouses on a monthly basis & report accordingly.
Client Support (Outbound)
- Issue logistics documents (invoices, release documents, cover letters...) related to assigned sales & instruct/ensure upload of related external documents where required
- Work closely with Sales & external partners to anticipate execution challenges and advise on potential solutions
- Advise Sales team on logistic costs for specific execution scenarios, and any other logistic aspect of a sales project/ potential business upon request
- Support head office (GVA) with management innovation projects upon request, and continuously contribute to the Logistics strategy through new ideas and open feedback
Qualifications
Qualifications and Education
- University graduate (BA or equivalent)
- Focus/ Major in Foreign Trade, Commodity Trading, or Logistics is a plus
- Other certifications are a plus
Experience and Technical Skills
- At least 2 years of working experience (compulsory)
- Experience in an international environment related to trade/ supply chain/ logistics
- Experience in coffee trade logistics is a plus
- Experience in Customer Service is a plus
- Knowledge/ practical experience in SAP (compulsory)
- Good knowledge of Excel, Word, Outlook
- Knowledge of collaborative tools (MS Teams, SharePoint,...)
- Knowledge of PowerBI is a plus
Additional Information
Soft skills:
- Good business acumen
- Good communication skills and willingness to work with people of varied cultures
- Excellent organizational skills (ability to prioritize, plan tasks, and respect deadlines)
- Good interpersonal skills
- Teamwork skills/ team spirit
- Ability to work under stress and respond to tight deadlines
- High level of autonomy/self-discipline
- Proactiveness
- Curious keen to learn and ready for new challenges
- Ability to work independently
Languages:
- Excellent verbal and written communication skills in English
- Knowledge of any other language is a plus (French)
