Job Description
Full Time - Sales Specialist - ProServices - Day634 South Cumberland Street Location Lebanon, TN 1692 Category Store Operations Job Id JR-01977211 Job Type Full time Department Pro Services JOB DESCRIPTION Your Impact at Lowe's As a Pro Sales Specialist, you will be a guide and consultant for every Pro customer who walks through our doors. Every single day, Pro Customers are building, maintaining, repairing and operating across multiple properties and job sites with requirements to get the materials and supplies needed to run their business. Your sales expertise can help our Pro customers find the products and services that will take their projects to the next level. If you enjoy helping people and solving problems in a fast-paced environment, this may be the perfect role for you. How We Support YouWhether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Earn more from your sales performance with additional bonus opportunities. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program.For information about our benefit programs and eligibility, please visit . Your Day at Lowe'sPro Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to Pro customers. As a Pro Sales Specialist, you'll spend most of your time communicating with our Pro customers, discussing project needs and helping them solve their business challenges. For Pro customers, the right expertise can make all the difference in getting a job done right. Your exceptional consulting services help ensure that our Pro customers' needs are met before leaving the store. Key Responsibilities Understand the Pro business to understand customer needs and assist in locating, demonstrating, selecting, quoting, and ordering merchandise. Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network to service the customer. Communicate information to customers regarding all the Service, Brand and Value benefits of using the Fulfillment and Delivery network with Lowe's Pro Supply. Prospect and utilize CRM (Customer Relationship Management) to build customer relationships and streamline processes, to improve customer service, increase sales, and increase visibility to the service that Lowe's Pro Supply can provide. Offer and assist to sign up for MVPs Pro rewards and partnership program and promote Pro Credit solutions and the Pro wallet. Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs. Cross-functionally train in other areas of the store to help deliver the best customer service as well as learn what Pros are buying across the store. Complete other duties as assignedMinimum Qualifications Hold a high school diploma or equivalent. 1-2 years Sales experience with ability to identify and sell products based on customer needs 1-2 years Experience providing customer service with an understanding of identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business Be able to sit, bend, stand, move around the store, and lift items of up to 25lbs. unassisted. Be available to work a variety of shifts, including nights and weekends. Be able to use common retail technology, such as smart phones and tablets. Obtain sales-related licensure or registration if required by law in your statePreferred Qualifications 1-2 years of experience in sales or customer service in a sales environment with required sales goals or metrics 1-2 years experience entering and submitting customer sales orders, including special sales orders Professional certification related to the department being considered Bi-lingual skillsLowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel RequirementsThis role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working ConditionsEnvironmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.Your work is recognizedWhen pursuing your goals, knowing your company has your back is essential. We give you the resources and benefits you need to work and live. Paid Time Off We offer paid time off for vacation, holidays, sick leave, and volunteer time. Depending on the position and tenure, most full-time associates start with around 10-15 days of combined time off. Work together, win togetherSuccessful futures are built on solid foundations. With teams that support you and encourage your growth. Where you know your contributions are seen, valued, and rewarded. Here, we help transform houses into homes. We enrich our communities in the good times and build them back in the tough times. And we do it by showing up every day, bringing the blend of knowledge and customer focus only a Lowe's associate can. Whether you're here for a bit or here for a while, we're here for you. This is your home to possibility. Role #1Head CashierRole #2Department ManagerRole #3Service ManagerRole #4Assistant Store ManagerRole #5Store ManagerLocation Mc Minnville, TN 1890 Category Store Operations Job Id JR-01974892 Job Type Full time
