Digital & Strategy Consulting Manager VCA

Our mission is to develop Merchant Partnerships across digital industry verticals such as eCommerce, Telcos, GIG economy, etc. The team engages across multiple functions within the Visa organization to bring the very best of Visa’s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners, and clients.

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The Digital & Strategy Consulting Practice within VCA provides consulting services to Visa’s largest clients in the MENA region, supporting them to solve challenges across overall business strategy, digital strategy & transformation, new products / services development, customer experience redesign, and more.

Key Responsibilities

• Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA’s key clients.
• Develop project pitches and secure new Consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach in assigned markets.
• Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision and project delivery). Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless Consulting experience in the countries of focus.
• Work on client site to design and project manage the implementation of initiatives
• Where appropriate, work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions.
• Where appropriate, deliver and manage a network of external Consultants for projects that require external support and maintain excellent liaison and supervision of external consultants' deliveries.

Qualifications

• Master’s degree preferred from top school
• At least 5 years of solid experience gained at a top-tier management consulting firm (MBB / Tier 2 / Big 4); preferably from Financial Services / Digital practices
• Deep consulting skills and client engagement capabilities. Advanced client management and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes. Comfortable interacting with and presenting to senior management of clients and VISA.
• Highly analytical with advanced PowerPoint skills and Excel skills
• Superior project management skills. Fluent communicator
• Results driven, flexible and both internally and externally customer focused.
• Able to travel frequently and work on client site for extended periods across MENA
• Self-motivated and able to use own initiative with limited direction
• Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups
• Ability to work in a multi-cultural environment
• Fluency in English mandatory. Arabic desired but not a prerequisite

• Flexible working hours are expected as the candidate would need to attend/organize calls with other time zones including other markets in CISSSEE/Middle East/Africa as well as with global team in San Francisco
• Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.