Job Description
Company Description
Jobs for Humanity is partnering with massoud to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: massoud
Job Description
We are seeking motivated individuals for the roles of Waiters, Cashiers, and Call Center Operators at our Zouk and Fanar branches. These positions involve heavy customer interaction, transaction handling, and inquiry management. Job Purpose The purpose of these roles is to provide excellent customer service, efficiently handle transactions, and effectively manage customer inquiries in a fast-paced environment to ensure satisfaction and repeat business. Job Duties and Responsibilities
Provide excellent customer service to all patronsHandle transactions efficiently and accuratelyManage customer inquiries effectivelyCommunicate clearly and professionallyPay attention to detail to avoid errorsSolve problems as they arise to ensure customer satisfactionInteract with customers in a friendly mannerMultitask effectively in a fast-paced environment
Qualifications
Required Qualifications
Experience in customer service rolesStrong communication skillsAbility to multitask and manage time efficientlyDetail-oriented and highly organizedStrong problem-solving capabilitiesFriendly and personable demeanorExperience in handling cash transactions (for Cashiers)Excellent problem-solving capabilities and a friendly demeanor (for Call Center Operators)
