Job Description
Presentail
Customer Experience Manager
Achrafieh, Beirut, Lebanon - Full Time
Presentail is looking for a Customer Experience Manager to join our Achrafieh office. Requirements:- Proven experience in customer service or a related field- Strong communication skills, both written and verbal- Excellent problem-solving abilities- Ability to work well under pressure and handle multiple tasks simultaneously- Proficiency in Microsoft Office and customer service softwareResponsibilities:- Oversee and improve customer service operations- Develop and implement customer experience strategies- Train and support customer service team members- Analyze customer feedback and data to identify areas for improvement- Handle escalated customer complaints and issues- Collaborate with other departments to ensure a seamless customer experience- Stay up-to-date on industry trends and best practices in customer service.
Job Details
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Job Location
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Beirut Lebanon
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Company Industry
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Other Business Support Services
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Company Type
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Unspecified
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Employment Type
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Unspecified
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Monthly Salary Range
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Unspecified
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Number of Vacancies
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Unspecified