Job Description
Presentail
Client Relations Specialist
Achrafieh, Beirut, Lebanon - Full Time
Presentail is looking for a Client Relations Specialist to join our Achrafieh office.
Requirements:
Proven work experience as a Client Relations Specialist or similar role Strong communication and interpersonal skills Excellent organizational and time-management abilities Ability to build strong relationships with clients Knowledge of customer relationship management (CRM) software Outstanding problem-solving skills Fluency in English, Arabic is a plus
Responsibilities:
Build and maintain strong relationships with clients Act as the main point of contact for client inquiries and requests Resolve any client issues or complaints in a timely manner Communicate with clients to gather feedback and improve services Coordinate with internal teams to ensure client needs are met Provide regular reports and updates to management on client satisfaction Continuously seek opportunities to upsell or cross-sell additional services to clients* Stay informed about industry trends and best practices in client relations.
