Presentail
Administrative Assistant / Receptionist
Beirut, Lebanon - Part Time to Full Time
Job Title: Front Desk Executive
Location: Ras-Beirut
Employment Type: Full-time and/or Part-time
The Revive Hub is a boutique gym and physiotherapy center that prioritizes personalized training and exceptional client care. We are looking for a proactive and detail-oriented Front Desk Executive to be the face of our brand, providing outstanding customer service while efficiently managing administrative tasks.
Responsibilities:
• Greet and welcome clients with a friendly and professional demeanor.
• Assist clients with registration, membership packages, and scheduling sessions.
• Answer phone calls and respond to client inquiries or concerns effectively.
• Proactively call clients to confirm, reschedule, or follow up on sessions.
• Operate the point-of-sale system for package purchases and other transactions.
• Serve protein shakes and other bar items to clients in an efficient manner.
• Manage and update client records in our system accurately.
• Handle administrative tasks such as filing, maintaining schedules, and email correspondence.
• Coordinate with trainers and physiotherapists to ensure seamless client experiences.
• Ensure the reception and bar area are clean, organized, and welcoming.
• Provide exceptional customer service, resolving client concerns with professionalism.
Requirements:
• Proven experience in a similar role (e.g., front desk receptionist or customer service).
• Excellent communication skills in English.
• Proficiency in basic computer software (e.g., Microsoft Office, booking systems).
• Ability to multi-task and stay organized in a fast-paced environment.
• Positive, customer-focused attitude with problem-solving skills.
