Administration & IT Supervisor

The Administration & IT supervisor is responsible for developing, implementing and administering all facets of the corporate administration while delivering the right support to all departments in terms of Information Technology.

Responsibilities:

Essential duties and functions are included. Other duties may be assigned:

• Provide strategic direction and leadership for the Administration, IT departments to upkeep operations in compliance with the company’s systems and in alignment with its business strategy
• Lead the Administration and IT departments in developing and implementing policies, procedures, and processes in alignment with company strategies
• Manage administration & IT team and provide them with training and coaching
• Oversee the planning, implementation, and maintenance of IT systems, infrastructure, and applications, ensuring security, reliability, and scalability.
• Coordinate with the Facility Management head of department for the maintenance of administration premises and ensures repair of offices as requirements occur
• Develop and carry out an efficient documentation and filing system

·       Direct the planning, maintenance, and optimization of facilities, including office space, equipment, and utilities, cleaning to create a safe, comfortable, and productive work environment.

• Based on agreed procurement policy, implement the procurement procedure, and ensure its application for office supplies, cleaning and cafeteria supplies, Printout forms, IT supplies
• Oversee the administration facility visitors’ accesses, front desk and reception area, meeting rooms management

·       Oversee the service maintenance contracts, the company’s permits, subscriptions and membership

• Provide reports on a regular basis, and as requested
• Establish key performance indicators (KPIs) and metrics to monitor departmental performance, track progress against objectives, and identify opportunities for optimization and improvement
• Draft slides, meeting notes and documents for executives
• Conduct data analysis for proactive management and continuous improvement
• Apply the Quality Management System