Collect, clean, and organize data from various sources, including existing data, to support business decision-making.
• Analyze existing data sets to identify trends, patterns, and actionable insights.
• Develop and maintain dashboards and reports using tools like SQL, Excel, Power BI, and Tableau.
• Collaborate with cross-functional teams to understand data needs and provide analytical support.
• Present findings and insights clearly to stakeholders to drive strategic decisions.
• Contact customers over telephone, both existing and new.
• Lead generation for sale of multi-brand products and communication of promotional offers of OAS.
• Duties include tracking customer contact lists and explaining the benefits of OAS products, solutions & services.
• Understand the customer’s requirements and persuade the customer to buy by communicating how the products or services meet their needs.
• Accurate recording of customer’s personal information.
• Deal with complaints or doubts to safeguard the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls, sales and other relevant information.
Job Requirements
Educational Qualifications
Education Degree
: Bachelor
Major
: Business Administration / Arts/ Marketing or any equivalent qualification
Experience
Years of Experience
: 3 - 4 Years
Field of Experience
: Tele-sales / Telemarketing experience of cross product portfolio
Skills
• Excellent command of verbal & written English and Arabic languages
• Proficiency in Microsoft Office (Word, PowerPoint, and Excel) and email communication
• Excels at customer service
• Demonstrates strong interpersonal skills
• Communicates effectively on the phone and uses phone etiquette best practices
• Learns about new products & services quickly
• Works well independently and is good at time management
Al Mulla Group is a leading diversified privately held business group based in the State of Kuwait with presence in 8 countries. With a workforce exceeding 15,000 employees in over 40 Group companies and affiliations with more than 200 international brands, Al Mulla Group has operations in the following fields: Automotive distribution and servicing Engineering Rental & Leasing of Vehicles and Heavy Equipment Insurance Manufacturing Consumer & Corporate Financing Investments Security Services Money Exchange Office Automation Engineering Products Distribution Healthcare Real Estate Education Travel Cargo Services The Group's geographic footprint spans across the Middle East and South Asia with operations in Kuwait, Iraq, Oman, Bahrain, the UAE, Qatar, India and Egypt.