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System Support Senior Specialist

Today 2025/06/13
Other Business Support Services
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Job Description

Job Description - System Support Senior Specialist (24202232)

Job Description



System Support Senior Specialist - ( 24202232 )

Description



Responsible for managing projects from ideation to full implementation of new systems, ensuring governance and continuous improvement. Key duties include analyzing current system performance, providing solutions for development, and generating reports to monitor system effectiveness. Collaborates with IT to resolve technical issues, ensuring the proper delivery and closure of all requests. Also documents commercial operations by drafting processes and procedures, conducts regular reviews of internal processes, and manages archiving activities. Supports business users with current systems, writes scope documents, and gathers business requirements from stakeholders. Handles audit, risk management, and vendor communication to ensure accurate system delivery. Provides technical support to all channels.

Qualifications



Bachelor degree.
Minimum 3 years’ experience in telecommunication.
English language.
Microsoft skills especially excel .

Primary Location



: Kuwait-stc Head Office

Job



: Senior Specialist

Organization



: 80 CEO Office

Job Posting



: Feb 11, 2025, 3:25:45 AM

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