Job Description
Job Purpose:
The Order Management Manager is responsible for overseeing and managing the end-to-end order processing cycle at ABYAT. The primary focus is ensuring accuracy, efficiency, and customer satisfaction throughout the order fulfillment process. The manager will coordinate cross-functionally with various departments to facilitate smooth order execution, resolve any issues or discrepancies, and provide excellent support to customers. The manager will also lead and develop a team of order management professionals.
Job Duties:
- Initiate PO process by requesting Proforma Invoice from the vendor, create PO in SAP after reconciling
- Follow up internally to get PO fully released in the system.
- Communicating released PO details with the vendor and getting acknowledged with initial readiness details.
- Follow up to finalise payment term requirements (LCs, Advance etc.)
- Follow up with the vendor until getting the readiness to arrange shipment.
- Nominating Freight forwarder for the shipment after analysing tendering process
- Pre-Shipment follow-ups with vendors and forwarders to ensure shipment processes are managed properly.
- Creating Shipments in SAP System - Inbound Creation, Shipment Creation, Cost Creation.
- Post-Shipment follow-ups with the vendor and forwarders to collect original shipment documents on time for customs clearance
- Tracking Shipment and updating events in the SAP system (ETD/ETA/ATP etc.)
- SABER document process for KSA Shipments.
- Settling Shipment discrepancy (Excess/ Shortage)
- Settling commercial invoice variance
Job Details
- Job Location
- Al Asimah Kuwait
- Company Industry
- Home & Office Furniture; Retail & Wholesale
- Company Type
- Employer (Private Sector)
- Job Role
- Logistics and Transportation
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 1
