Specialist - Kitchen Growth

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Role Summary

The role will be responsible for managing relations with partners and growing them inside the kitchen to achieve order / AOV targets through different sales channels. The role will also be looking into developing virtual brands with each partner.

Role Scope

• Manage the onboarding of new brands joining Delivery Hero Kitchens along with the partner acquisition specialists;

  
  

• Coordinate with Account Managers to launch innovative marketing campaigns and growth strategies;

  
  

• Monitor/Analyse weekly performance of the brands and advise on improvement methodologies;

  
  

• Identify gap opportunities providing competitive advantage for Delivery hero partners;

  
  

• Lead on the conception and launch of virtual brands for the kitchen partners;

  
  

• Manage cross functional collaborations with internal stakeholders and other Talabat departments: Logistics, Marketing, Product and Business Analytics;

  
  

• Any relevant task as delegated by the direct manager.

  
  

What Did We Order?

• Min 2 years in e-commerce, food tech or F&B industry - Experience in Cloud Kitchens growth is highly recommended

  
  

• Data driven and skilled in using and interpreting data

  
  

• Proactive, and independent

  
  

• Problem solver and solution oriented

  
  

• Fluent in English (written & verbal). Arabic is a plus.

  
  

• Advanced knowledge of MS Office, mainly MS Excel

  
  

• Preferred experience in Looker, Tableau or any other data analysis tools

  
  

• Excellent communication skills (written & verbal)

  
  

• Proven track record in handling internal food safety training