•Assist new and junior Service Advisors in resolving customer complaints ... queries, guiding them through the service reception process.•Handle customer escalations ...
the achievement of excellent customer service. Greet each customer with a ... relations agencies to ensure excellent service delivery. Check cleanliness and operation ...
to ensure retention.•Ensure that Service Advisors listen to customers and ... record their requests, complaints and service expectations accurately and clearly on ...
services, and Visual Builder Cloud Service (VBCS). This senior lead position ... , ORDS services, Visual Builder Cloud Service (VBCS).• Manage Oracle Fusion development ...
System and notify the concerned Service Advisor, Group Leader and Workshop ... Information Controlling System and determines service work that has already been ...
to ensure smooth and efficient service.· Manage inventory and order supplies ... -house staff to ensure seamless service and customer satisfaction.5. Quality ...