Job Description
We are looking for a motivated and results-driven Sales Executive to join our team. In this role, you will be responsible for generating new business opportunities, managing client relationships, and supporting the logistics process to ensure efficient and timely deliveries. You will work closely with both customers and internal teams to provide tailored logistics solutions and enhance customer satisfaction.
Key Responsibilities:
- Prospect and generate new business opportunities by reaching out to potential clients through various channels.
- Conduct needs assessments with clients to understand their logistics requirements and offer tailored solutions.
- Prepare and deliver sales proposals, quotes, and presentations to prospective clients.
- Build and maintain strong, long-term relationships with existing clients to ensure retention and continued business.
- Collaborate with internal teams to ensure the timely and accurate processing of orders and shipments.
- Monitor the progress of shipments, address any delivery issues, and work to resolve them efficiently.
- Help optimize delivery schedules and routes to ensure the most cost-effective and timely solutions.
- Track and report on sales performance, ensuring that monthly and quarterly targets are met.
- Maintain up-to-date records of client information, sales activities, and communications in CRM systems.
- Assist in the preparation of sales reports and presentations for management and stakeholders.
- Stay informed about market trends, competitor offerings, and logistics industry developments.
- Identify potential areas for business growth and offer suggestions based on customer feedback and industry insights.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction with all logistics services.
- Support administrative tasks such as data entry, filing, and managing documentation related to sales and logistics processes.
