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Job Description

Job Responsibilities

  • Make reservation and answering all incoming telephone queries promptly and efficiently
  • Calculating fares and issuing tickets
  • Sending pre-paid tickets. Advising and acting incoming PTAs
  • Calculating refunds
  • Issuing of tickets and handling of money
  • Working at the ticket desk and assisting passengers with the problems
  • Keeping manuals up-to-date
  • Making hotel booking and car hire at the request of the customer
  • To ensure that set monthly/ annual targets are met
  • Calculation & checks of ADM’s
  • All jobs reacted to the trade support desk answering travel agent calls/ pre flight check /maintaining filing related to the flight manifest


Skills

Candidate Requirements

  • Minimum 3 years’ experience in Reservations & Ticketing Field
  • IATA, Diploma in Travel, GDS systems, Basic Fares and ticketing knowledge, Airline courses
  • Good communication skills
  • Good command of English, Arabic speaking skill is an added advantage

Education

High School / Diploma

Bachelor’s Degree

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Alghanim Industries
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Alghanim Industries is one of the largest, privately owned companies in the Gulf region. A multi-national company in outlook with operations in 40 countries, Alghanim Industries is a multi-billion dollar company with more than 30 businesses. Alghanim Industries place a high value on commitment and investment in our people who contribute to the continued growth and vitalization of our business. Renowned for our progressive business culture and management philosophy, we consider finding and developing talented and energetic people the key to our continued success. Alghanim Industries has a heritage of over 100 years as a successful commercial enterprise in the Gulf region, with a proven track record of reacting to economic and market changes. As a result, this diversified multi-national corporation has built a reputation synonymous with market leadership.

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