Job Description
Job Description - Reporting & Reconciliation specialist (24202235) Job DescriptionReporting & Reconciliation specialist - ( 24202235 ) DescriptionROLE PURPOSE:The role holder is responsible for establishing, maintaining and managing roaming relationship with overseas operators. handle all the reporting & reconciliation with all operators & DCH.KEY RESPONSIBILITIES/ACCOUNTABILITIES:• Provide regular reports on financial performance to Wholesale Operations Director. • Lead negotiations for roaming IoT agreements with partners. • Conduct reconciliations of usage versus carrier agreements, addressing any discrepancies internally. • Manage customer contracts, including drafting, digitizing, and maintaining records. • Establish and uphold Reporting and Reconciliation processes and policies. • Oversee invoicing and reconciliation for international calls with MOC. • Handle RAP file recycling and disputes with roaming partners. • Monitor and manage roaming processes in the system, coordinating with IT and roaming partners. • Coordinate with IT for system changes related to interconnectivity. • Ensure timely payment procedures with finance departments. • Generate reconciliation reports with IT/DWH for interconnect and roaming traffic. • Clear invoices from interconnect partners and reconcile TAPOUT/TAPIN monthly. • Analyze roaming tariffs and settlement rates, negotiating with foreign operators when necessary. • Conduct adjustments and usage monitoring for roaming test SIM Cards monthly. • Review and advice on departmental policies and procedures, ensuring compliance and quality service delivery.QualificationsMinimum Qualifications:Bachelor's Degree is requiredFluent in English and Arabic skills (written and spoken) required.Minimum Years of Experience:4 relevant years Nature of Experience:Previous experience in Roaming & InterconnectionPrimary Location: Kuwait-stc Head Office Job: Specialist Organization: 80 CEO Office Schedule: Regular Shift: Standard Job Type: Full-time Day Job Job Posting: Dec 19, 2024, 5:34:39 AM
