Job Description - Reporting & Reconciliation specialist (24202235)
Job Description
Reporting & Reconciliation specialist - ( 24202235 )
Description
ROLE PURPOSE:
The role holder is responsible for establishing, maintaining and managing roaming relationship with overseas operators. handle all
the reporting & reconciliation with all operators & DCH.
KEY RESPONSIBILITIES/ACCOUNTABILITIES:
• Provide regular reports on financial performance to Wholesale Operations Director.
• Lead negotiations for roaming IoT agreements with partners.
• Conduct reconciliations of usage versus carrier agreements, addressing any discrepancies internally.
• Manage customer contracts, including drafting, digitizing, and maintaining records.
• Establish and uphold Reporting and Reconciliation processes and policies.
• Oversee invoicing and reconciliation for international calls with MOC.
• Handle RAP file recycling and disputes with roaming partners.
• Monitor and manage roaming processes in the system, coordinating with IT and roaming partners.
• Coordinate with IT for system changes related to interconnectivity.
• Ensure timely payment procedures with finance departments.
• Generate reconciliation reports with IT/DWH for interconnect and roaming traffic.
• Clear invoices from interconnect partners and reconcile TAPOUT/TAPIN monthly.
• Analyze roaming tariffs and settlement rates, negotiating with foreign operators when necessary.
• Conduct adjustments and usage monitoring for roaming test SIM Cards monthly.
• Review and advice on departmental policies and procedures, ensuring compliance and quality service
delivery.
Qualifications
Minimum Qualifications:
Bachelor's Degree is required
Fluent in English and Arabic skills (written and spoken) required.
Minimum Years of Experience:
4 relevant years
Nature of Experience:
Previous experience in Roaming & Interconnection
Primary Location
: Kuwait-stc Head Office
Job
: Specialist
Organization
: 80 CEO Office
Schedule
: Regular
Shift
: Standard
Job Type
: Full-time Day Job
Job Posting
: Nov 6, 2024, 5:38:39 AM
