Receptionist

The Receptionist plays a crucial role in the Administration Support Services industry, serving as the first point of contact for clients and visitors in medical clinics. This position requires a blend of excellent communication skills, organizational abilities, and a friendly demeanor to create a welcoming environment. The Receptionist is responsible for managing front desk operations, ensuring smooth communication between departments, and providing administrative support to enhance overall office efficiency.

Responsibilities:

1. Greet and welcome patients and visitors in a professional and friendly manner.
2. Answer and direct phone calls to the appropriate medical staff or departments.
3. Manage appointment schedules for doctors and coordinate patient visits.
4. Maintain a clean and organized reception area, ensuring a welcoming environment for patients.
5. Handle incoming and outgoing mail and packages related to clinic operations.
6. Assist with administrative tasks such as patient data entry and filing medical records.
7. Provide information about the clinic's services and assist patients with inquiries.
8. Monitor office supplies and place orders as necessary to ensure smooth clinic operations.
9. Ensure compliance with health and safety regulations in the reception area.
10. Support other departments with administrative tasks as needed, including billing and insurance verification.

Preferred Candidate:

1. Excellent verbal and written communication skills.
2. Strong organizational and multitasking abilities.
3. Proficient in Microsoft Office Suite and office management software.
4. Ability to work independently and as part of a team.
5. Professional appearance and demeanor.
6. Previous experience in a receptionist or administrative role is preferred.
7. Fluency in both English and Arabic is a plus.
8. Strong problem-solving skills and attention to detail.
9. Ability to handle confidential information with discretion.
10. Positive attitude and a willingness to learn.