Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
As the Patient Journey Partner (PJP), you will be at the center of Roche organization, turning upside down the role we play in society - from mostly offering extraordinary medicines towards much more partnering, innovating and leading generative disruption.
You will be locally embedded and integrated in the healthcare ecosystem in a functionally agnostic way (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs).
As an empowered leader and the face of Roche, you will collaborate closely with all partners directly touching the patient journey, gaining a deep understanding of their needs, in service of connecting Roche’s capabilities to co-create meaningful solutions.
The Opportunity:
Acting as a trusted partner and the primary point of contact between stakeholders and Roche, prioritizing and securing resources, and driving solutions that deliver outcomes faster.
Collaborating with patient journey partners to remove roadblocks and unlock possibilities to deliver value for patients and the community.
Guiding Roche’s products through their lifecycle and supporting their appropriate use
Ensuring great experiences whenever partners in the ecosystem engage with Roche employees, products and services.
By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.
The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.
You demonstrate personal purpose in improving the patient journey, as well as a strong passion to bring value and impact to the healthcare ecosystem.
You have deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level
You are a true visionary, defining and embedding the strategy around creating better health outcomes for more patients faster, bringing a strong entrepreneurial mentality with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).
You are fluent in Arabic and English languages
University degree in a scientific field. An advanced degree in Life science and/or MBA is a plus.
Practical understanding of digital innovation methodologies
Strong business acumen with desired expertise in commercialization, medical and customer experience excellence
Able to understand and leverage digital means and tools is desire
Preferred:
A strong understanding of the local market is a plus
Experience on Hematology/Hemophilia
You bring a comprehensive understanding of medical, access and/or commercial strategies and tactics
Self-managed and self-directed - altruistic in supporting the global network
Display of integrity in everything (i.e. open, honest, ethical and genuine)
Enabler mindset leveraging the internal and external networks to create value, sharing back and scaling.
Boldly acts on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say “No” to stakeholders when the value is not predictable/foreseen
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.