Fleet Management: Oversee the maintenance and management of delivery vehicles to ensure they are in optimal condition for safe and efficient operations.
Driver Management: Supervise and support delivery drivers, ensuring they adhere to schedules, traffic regulations, and company policies.
Cash Collection: Manage cash collection processes, ensuring accuracy and compliance with company guidelines.
Driver Recruitment: Recruit, train, and onboard new delivery drivers to meet operational needs.
Experience with 3rd Party Contracts: Previous experience with 3rd Party Contracts is preferred, with a strong understanding of their operational requirements and processes.
Skills
Communication: Ability to communicate effectively with team members, clients, and other stakeholders to ensure smooth operations and customer satisfaction.
Problem-solving: Capability to identify and resolve issues that arise during delivery, such as delays, damaged goods, or customer complaints.
Time management: Skill in managing time efficiently to ensure deliveries are made on schedule and deadlines are met.
Leadership: Ability to lead and motivate delivery teams, provide guidance, and ensure compliance with company policies and procedures.
Organizational skills: Capacity to organize delivery routes, schedules, and paperwork to ensure efficiency and accuracy.
Customer service: Focus on providing excellent customer service, handling inquiries, and resolving complaints in a professional manner.
Attention to detail: Careful attention to detail to ensure accurate delivery of goods and completion of paperwork.
Safety awareness: Knowledge of safety regulations and procedures to ensure the safety of delivery personnel and the public.
Adaptability: Ability to adapt to changing circumstances, such as weather conditions, traffic, or delivery volumes.
Technology proficiency: Familiarity with delivery management software, GPS systems, and other technology used in the delivery industry.
