Job Description
Position Summary
The Medical Information Officer promotes Julphar's products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.
The MIO is a trusted advisor for Julphar's customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.
The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar's core values and business ethics in every action while maintaining the Company's image & reputation.
The position also requires identifying and evaluating new customers, maintaining loyalty, and adequately implementing Julphar's CRM strategy.
Key Responsibilities:
Key Result Areas
- Meets or exceeds sales targets within agreed budgets and timeline
- Develops and manages the assigned sales territory in terms of customers, retailers, and other key stakeholders
- Implementation of the Company's sales and marketing plan in the assigned territory.
- Implements territory coverage plan (No. of sales call & Visit frequency)
- Delivers customer-centric activities in coordination with the Line Manager
- Maintains records system, daily reports, customer profile & marketing feedback reports.
- Plans work schedules and weekly and monthly timetables.
- Submits daily & monthly reports and CRM reports as per country reporting system.
- Participate and contribute to all company meetings & present the Territory snapshot.
- Drives increased revenue and profit to achieve the Company's ambitious growth.
- Ensure self-learning, knowledge updation, building desired skill and competency, correctly interpreting knowledge, and presenting/discussing this information with health professionals.
Territory Development & Strategy Implementation
- Organizes audio-visual activities for healthcare providers as per business needs in coordination with the Line Manager and Marketing Manager
- Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department
- Monitors competitor's sales and marketing activities and report these Market Intelligence appropriately
- Stays informed about the essential activities of health services in a particular area.
- Effective use of company promotional tools, FMS (Free medical sample), and service to achieve the assigned target.
- Responsible for ongoing prospecting for new business opportunities.
Core Competency
- Regarding Competency, you are highly result-oriented and dedicated, with a strong sense of accountability & ownership.
- I have the muscular learning agility to accept and implement new learnings and changes in the market.
- Excellent interpersonal, communications, public speaking, and presentation skills with multitasking and strong negotiation.
- Vital planning and monitoring skills and experience in understanding the market trends and forecasting specific product basis trends
- Should be calm and composed to work in complex and ambiguous situations
- You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.
Qualifications,
Key Experiences / Functional Knowledge Requirements:
- Four years of Bachelor's degree in Pharmacy / Science is mandatory
- Minimum 2-4 years of experience in the Pharmaceutical industry
- Must possess strong working knowledge of Distributor / Agent operations, Government accounts, tendering processes, contracting, and pricing methods (wherever applicable in the country)
- Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of the Pharma supply chain, dispensing requirements, drug distribution channels, etc
- Proven ability to build strong partnerships with the own country teams, Marketing, and medical teams in HO
