Job Description
Position Summary
The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.
The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.
The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation
The position also requires identifying and evaluating the new customer, maintain the loyal customer and ensure proper implementation of Julphar CRM strategy.
Key Responsibilities:
Key Result Areas
- Meets or exceeds sales targets within agreed budgets and timeline
- Develops and manages the assigned sales territory , in terms of customers , retailer and other key stakeholders
- Implementation of Company’s sale and marketing plan in the assigned territory.
- Implements territory coverage plan (No. of sales call & Visit frequency)
- Delivers customer-centric activities in coordination with Line Manager
- Maintains records system; daily reports, customer profile & marketing feedback reports.
- Plans work schedules and weekly and monthly timetables.
- Submits daily & monthly report and CRM reports as per country reporting system.
- Participate and contribute in all company meetings & present the Territory snapshot
- Drives increased revenue and profit to achieve the Company’s ambitious growth.
- Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of knowledge and presenting / discussing this information with health professionals.
Territory Development & Strategy Implementation
- Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager
- Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department
- Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately
- Stays informed about the important activities of health services in a particular area.
- Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.
- Responsible for ongoing prospecting for new business opportunities.
Core Competency
- In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership
- Having strong learning agility to accept , implement new learnings and new changes in the market
- Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.
- Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends
- Should be calm and composed to work in complex and ambiguous situations
- You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.
Qualifications,Key Experiences / Functional Knowledge Requirements:
- 4 years Bachelor's degree in Pharmacy / Science is mandatory
- Master’s Degree in Business Administration is highly an advantage.
- Minimum 2-4 years of experience in the Pharmaceutical industry
- Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)
- Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc
- Proven ability to build strong partnerships with the own country teams , Marketing & Medical teams in HO
