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Job Description

As a Mall Supervisor, you will be expected to manage the day to day relationship with investors. Provide extraordinary customer services to ensure a great customer experience is achieved.

  • Conduct routine common area site inspection (internal & external) and communicate all findings to the concerned Department in order to ensure the highest quality assurance standards are maintained.
  • Monitor and support Retail Design & Delivery plans, Marketing and Specialty Leasing activities in the Mall.
  • Conduct routine investor's inspections and follow up to make sure all relevant issues are resolved.
  • Constantly conduct a mall walk to ensure all investors are operating as per the Mall rules and standards and that all compliance standards are met.
  • Supervise and coordinate with security to ensure all loading docks are operated as per the Mall rules and standards.
  • Supervise installation in common areas when needed in order to ensure that the contractor is implementing Mall rules and standards.
  • Inspect units that are fitting out to ensure all fire and safety requirements are followed.
  • Conduct proper induction for the contractor for all projects on site.
  • Prepare inventory reports as per the frequency scheduled.
  • Ensure all back service corridor, fire escape route and staircase are kept clean and free from any obstacles.
  • Monitor contractual obligations of outsourced Security and Housekeeping staff and report any non-compliance issues.
  • Provide professional customer Service to investors, employees and customers.

 

Preferred Candidate

Years of Experience
Min: 5 Max: 10
Degree
Bachelor's degree / higher diploma
Career Level
Mid Career

Effective April 2019, GLA Property Management Co. K.S.C.C. has rebranded to Tamdeen Group Co. K.S.C.C. to establish a stronger connection with its parent company; The Tamdeen Group. Tamdeen Group will continue to manage 1.45 million sq.ft of retail real estate for the Tamdeen Shopping Centers Co. K.S.C.C. in Kuwait. An additional 5 million sq.ft of retail real estate is in the development pipeline across mixed use, community centre, neighborhood centre and outlet centre formats. Tamdeen Group currently manages 6 assets – 360 MALL, Souq Al Kout, Sama Sulaibhikat, Sama Salmiya, Sama Jahra and Sama Khaitan. A 7th managed asset has transitioned into a full scale 1 million sq.ft regional mixed use shopping centre re-development, the New Al Kout. In a short period of time the company has set up professional management systems, deployed the right people and met owners’ expectations. Tamdeen Group works closely with TSC through all stages of development, project implementation, commissioning and launch where we take on the property and manage it. The company is driven by a passion to build great places that deliver great experiences. This has helped us win international awards each year. Our success is driven by our people. In today's increasingly knowledge-driven economy, talent is the new capital. We continually invest in our people through training, mentoring, support, encouragement and development to help employees achieve their full potential. Our compensation packages are competitive and when we combine that with our unique culture, we deliver a great work environment, which we are proud of. If you seek a career with challenge, growth, personal and professional fulfillment, we’d love to hear from you! Submit your CV on our Careers page https://careers.tamdeen.com.

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