Job Description
We are looking for a motivated and detail-oriented Junior Accountant to join our team. The role involves following up on outstanding payments, maintaining accurate records, and ensuring timely collections from customers. Basic knowledge of accounting principles is required to assist with reconciling accounts and preparing reports.
Key Responsibilities:
- Contact customers to follow up on overdue payments via phone, email, or written communication.
- Maintain accurate records of customer interactions and payment statuses.
- Assist in reconciling customer accounts and resolving discrepancies.
- Process and record payments received from customers.
- Prepare basic collection reports and update the collection database.
- Escalate unresolved cases to senior officers or management when necessary.
- Ensure compliance with company policies and regulations related to collections.
- Provide excellent customer service while negotiating payment terms.