Job Description
The IT Technical Support role is responsible for providing technical assistance and support to the end-users of the company's IT systems and software. The ideal candidate will have excellent problem-solving skills and a strong understanding of IT infrastructure and systems.
Responsibilities:
- Install, configure, and troubleshoot computer hardware, software, and peripherals.
- Provide technical support and assistance to end-users via phone, email, or in-person.
- Diagnose and resolve technical issues related to hardware, software, and network connectivity.
- Collaborate with the IT team to identify and implement solutions to improve system performance and efficiency.
- Ensure timely resolution of technical issues and customer satisfaction.
Preferred Candidate:
- Strong knowledge of computer hardware, operating systems, and software applications.
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Good communication and interpersonal skills.
Job Details
- Job Location
- Kuwait
- Company Type
- Employer (Private Sector)
- Job Role
- Information Technology
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 1
Preferred Candidate
- Years of Experience
- Max: 12
- Residence Location
- Kuwait
