IT Team Leader

The IT Team Leader plays a pivotal role in overseeing and guiding the IT department within a dynamic retail and e-commerce environment. This position requires a blend of technical expertise and leadership skills to ensure that the IT team operates efficiently and effectively. The ideal candidate will be responsible for managing IT projects, supporting the organization's technology needs, and driving innovation to enhance operational performance. With a minimum of four years of experience in IT management, the IT Team Leader will work closely with various departments to align technology solutions with business objectives.

Responsibilities:

1. Lead and manage the IT team, ensuring effective collaboration and communication.
2. Oversee the planning, implementation, and management of IT projects.
3. Develop and maintain IT policies, procedures, and best practices.
4. Ensure the security and integrity of the organization's IT infrastructure.
5. Provide technical support and guidance to team members and other departments.
6. Monitor and analyze IT performance metrics to identify areas for improvement.
7. Stay updated with emerging technologies and industry trends to drive innovation.
8. Manage vendor relationships and negotiate contracts for IT services and products.
9. Facilitate training and development opportunities for IT staff.
10. Prepare and manage the IT budget, ensuring cost-effective solutions.

Preferred Candidate:

1. Proven leadership experience in an IT management role.
2. Strong analytical and problem-solving skills.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced and dynamic environment.
5. Experience with ERP systems, particularly NetSuite, is essential.
6. Knowledge of retail and e-commerce technologies.
7. Strong understanding of cybersecurity principles.
8. Ability to mentor and develop team members.
9. Proficient in budgeting and financial management.
10. Willingness to work in the UAE or Kuwait region.