https://bayt.page.link/v1TUmrkCw1dqRip19
Full Time Employee
10-49 Employees · Industrial Production

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Job Description

  • Set and enforce policies/procedures for computer systems operation and data processing.
  • Oversee the hiring and training of IT service technicians and operators
  • Direct the operations of IT service representatives to ensure the effective performance of job duties.
  • Ensure the availability of required hardware, software, and other tools necessary for the delivery of high-quality IT service
  • Carry out analysis of an organization’s IT structure to identify operational leaks and effective strategies for improved processes.
  • Conduct inspections to ensure IT equipment and workstations are operational
  • Oversee the maintenance, rep, air, or replacement of faulty machines.
  • Communicate with clients to identify their requirements and facilitate the process of meeting their needs
  • Conduct forecasts in order to identify possible future IT challenges and take necessary steps in minimizing risks
  • Workaround annual budgets to achieve set objectives and targets.
  • Maintain up-to-date knowledge of hardware, software, and general IT systems by studying relevant publications and participating in educational programs.
  • Oversee the installation and setup of IT workstations and network
  • Supervise the activities of the customer service team to ensure compliance with set customer service standards and procedures
  • Maintain accurate inventory of hardware, software, and other relevant technological tools
  • Proffer recommendations to management on appropriate action plans for improved services
  • Ensure the security and integrity of the information database.


Preferred Candidate

Residence Location
Kuwait
Refreshment Trading Co. logo
Refreshment Trading Co.

Refreshment Trading is a limited liability company operating within the Food and Beverage sector. The company specializes in the manufacturing, supply, and distribution of soft drinks, juices and water under brand names Coca Cola, Sunkist and Arwa. Refreshment Trading is a private company.

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