IKEA for Business Consultants

A Smile, Common Sense, Passion for home furnishing, and Leadership; that's what we need in IKEA Al-Homaizi Kuwait - a company that believes in developing business through our Co-Workers.

Our energy comes from creating a better everyday life for the many people.

We simply recruit based on Values, Competence, Potential for growth, and Diversity.

The role includes overseeing all aspects of B2B operations, including sales, planning, check-out, and customer service, with a focus on efficiency, reliability, accuracy, and friendliness. The objective is to enhance the IKEA shopping journey, ensuring customer satisfaction, and driving sales growth. To be a well-qualified home furnishing specialist, your aim is to maximize sales by using knowledge of the product range, top sellers, local market, and customers. Additionally, your role involves presenting innovative home furnishing solutions filled with inspiring ideas.​

Key assignments

• Multifunctional and juggle work in all areas of the B2B Showroom depending on the needs each time of the day.
• Actively approach customers, identify their needs by asking the right questions and advise them on the best solutions for their homes to exceed their expectations.
• Actively offer all the services and solutions to the frequently asked questions and help in a better future shopping experience for our customers.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Keep your B2B showroom clean, tidy, priced, and fully stocked, and ensure that the IKEA merchandising basics are always in place to give customers a positive shopping experience.
• Convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
• Understand the action plans and take ownership of your part in its delivery.
• Ensure you maximize sales whilst maintaining profitability by knowing and actively steering towards the prioritized products.
• Demonstrate the ability to analyze and adjust sales space capacities based on system parameters to secure high stock availability.
• Familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

The IKEA values accurately reflect your own values.

• Ability & willingness to multi-task in all areas and functions.
• Business-minded and result-driven with a customer focus.
• Experience of working in a customer- and commercial-oriented business. Confident in approaching and talking to people in a proactive manner.
• Interest in people’s everyday life at home and home furnishing.
• Enthusiastic and able to work with others in a team.
• Open to change/highly flexibility.
• Ability to take personal initiatives. Excellent attention to detail.
• Excellent communication & social skills.
• Ability to prioritize and organize your own work to make efficient use of the time available.